top of page
PLASTITEL USA (2).png

Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect your personal and non-personal information when you interact with our website.

1. Information We Collect
We collect and store any information you enter on our website or provide to us in any other way. This may include:

  • Personal Identification Information (such as your name, email address, phone number, and communication history).

  • Non-personal information such as your Internet Protocol (IP) address used to connect your device to the internet, browser type, time zone setting, operating system, and platform.

  • Login credentials (email and password).

  • Information about your interactions with the site, including page response times, visit duration, page interaction information (such as scrolling, clicks, and mouse movements), and the methods used to browse away from the page.

Important Note: Our website does not support direct transactions or product/service purchases. We do not offer an e-commerce feature, and users cannot place orders via our website.
2. How We Collect Information
We collect your information in the following ways:

  • When you contact us via forms or direct communication.

  • Through the use of cookies and similar tracking technologies.

  • Via analytics tools that help us understand how visitors use the website.

3. Why We Collect This Information
We collect this data to:

  • Provide and operate our services.

  • Offer customer support and respond to inquiries.

  • Send you updates, notifications, or promotional messages (only when consent has been given).

  • Improve and personalize your experience on our website.

  • Generate aggregated statistical data to improve our services and strategy.

  • Comply with legal obligations.

4. Hosting and Data Storage
Our website is hosted on the Wix.com platform. Wix provides us with the online infrastructure that allows us to display our services. Your data may be stored through Wix’s data storage, databases, and applications. They store your data on secure servers behind a firewall.
5. Third-Party Services & Data Security
Although we do not process payments through our website, Wix.com complies with the PCI-DSS standards when direct payment gateways are used. This ensures that, should such services ever be enabled, payment information would be handled securely.
Your data is protected using industry-standard security measures. However, no transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Communication With Users
We may contact you:

  • To respond to inquiries or support requests.

  • To resolve disputes or address account-related issues.

  • To send important service updates or changes in our policies.

  • For surveys, feedback, or promotional content (with prior consent).

Communication may be done via email, telephone, SMS, or postal mail.
7. Your Rights and Choices
If you no longer wish for us to process your data, or if you want to access, correct, amend, or delete any personal information we have about you, you may contact us at [your email address] or send a physical letter to [your physical mailing address].
8. Updates to This Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on the website. We encourage you to review this page regularly. If significant changes are made, we will notify you here so you remain informed about what data we collect, how we use it, and under what circumstances, if any, we disclose it.

bottom of page